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The New AI Vocabulary for 2026: 12 Terms Every Communicator Needs to Know
We’re deep into planning season again. As communicators and marketers look toward 2026, one truth is clear: AI is no longer a side topic - it’s the medium through which audiences learn, decide and believe.Â
Matt Roth
Oct 31


When the Threat Comes from Within: What the RBC Insider Case Teaches About Crisis Communication and Preparedness
When most organizations picture a data breach, they imagine shadowy hackers breaking through digital defences from afar. But as the recent allegations against a Royal Bank of Canada employee show, sometimes the real danger is sitting behind a desk and wearing a company badge.
Wojtek Dabrowski
Oct 9


The Truth Is Hard to Swallow: Kenvue’s Battle Against Tylenol Misinformation
This week, the White House suggested a link between Tylenol and autism, a claim unsupported by scientific consensus. In an era of politicized science and weaponized narratives, the episode is a vivid case study in how perception can outpace fact and put trusted brands on the defensive.
Morgan McLellan
Sep 24


The Real Key to AI ROI: Treat Adoption Like a Change Program (Not a Tech Rollout)
Every company is talking about artificial intelligence (AI). Fewer are talking about the hard truth: most corporate AI adoption efforts are failing. A recent MIT Sloan Management Review study found that 95% of enterprise AI initiatives fail to deliver on expected results.Â
Matt Roth
Aug 27
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