Crisis Preparedness Training for a Major Canadian Telecom

The Challenge

One of Canada’s largest telecommunications companies needed to prepare its executive leadership to respond to a national cybersecurity crisis. The organization’s size, complexity, and high-stakes relationships with government, regulators, and the public demanded a realistic, high-pressure tabletop exercise to expose gaps in existing plans and strengthen its crisis team’s readiness.

The Strategy

Partnering with a Big Four consulting firm, Sovereign designed and delivered a rigorous, scenario-driven training simulating a cyber incident with national security implications. We enhanced the company’s crisis communications plan, provided real-time response guidance, and coached spokespeople to handle worst-case media and stakeholder pressures.

The Results

Over three days, we advised the C-suite on best practices from strategic decision-

making to tactical communications. The exercise drove significant changes to the

company’s crisis response plans and equipped leadership with the confidence and skills to manage a major incident.

The Conclusion

Sovereign delivers high-impact, immersive crisis simulations across industries. By

stress-testing plans and putting leaders in the hot seat before disaster strikes, we

ensure teams can respond decisively when the real crisis hits.